Effective Date: 2025-01-01

Driveline Innovations Pte. Ltd. (UEN 202434035R) is committed to customer satisfaction. This Refund Policy outlines our guidelines for refunds, ensuring transparency and clarity for our valued customers.

First Wash Promotion:

Customers who avail of our First Wash Promotion are eligible for a full refund under the following conditions:

Refund request within 30 days of purchase: A full refund is available if you request it within 30 days of purchasing the First Wash Promotion, and have only used used credits equivalent to one car wash or less.

Membership:

Our Membership offers $150 worth of credits for a payment of $100. Refunds are subject to these terms:

Refund request within 30 days of purchase: A full refund is available if you request it within 30 days of purchasing the Membership, and have only used used credits equivalent to one car wash or less.

No refund after multiple washes: If your Membership credits are used for more than one car wash or a refund is requested after 30 days, you are not eligible for a refund.

General Refund Conditions:

All refund requests must be submitted in writing to daniel@driveline.sg or via WhatsApp to +65 80409228

Refunds will be processed using the original payment method or reimbursement via PayNow (at Driveline Innovations Pte. Ltd. discretion) within 14 business days.

Exclusions:

No refunds will be provided for any additional services purchased beyond the First Wash Promotion or Membership credits.

This Refund Policy is subject to change at the company's discretion without prior notice. Please refer to the latest version on our website or contact us for any clarifications.

By making a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.